Platform Features
Everything Your Clinic Needs,
Built Into One Platform
Pet CRM Pro by Chenil covers every workflow your veterinary practice runs — from the moment a pet owner books an appointment to the final invoice and follow-up message.
5
Core feature modules
100%
Cloud-based, access anywhere
Free
Core CRM, forever
1
Dashboard for everything
Appointment Management
A Calendar That Actually
Works for Clinics
Pet CRM Pro gives your front desk a real appointment system — online booking, multiple doctors, recurring visits, and automatic reminders — all connected to patient records so every visit arrives with full context.
Online Booking for Pet Owners
Pet owners book appointments directly without calling. New bookings appear instantly in your calendar and trigger auto-confirmation messages.
Multi-Doctor Scheduling
Assign appointments to specific veterinarians. Each doctor has their own calendar view with availability, load, and daily schedule.
Recurring Appointments
Set up recurring visits for wellness checks, follow-up treatments, or regular grooming sessions. The system auto-schedules them on the right dates.
Automatic WhatsApp Reminders
Reminders go out automatically via WhatsApp 24 hours before each appointment — reducing no-shows without any manual follow-up from your team.
June 2026
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Today — 10 Jun · 4 appointments
09:30
Bruno (Labrador)
Annual Vaccination
Dr. Vasantha Nair
Done
11:00
Milo (Persian Cat)
Dental Check-up
Dr. Rohan Shenoy
In Progress
14:30
Luna (Pomeranian)
Skin Consultation
Dr. Vasantha Nair
Upcoming
16:00
Max (Golden Retriever)
Post-surgery Follow-up
Dr. Rohan Shenoy
Recurring
WhatsApp reminders sent to 3 pet owners for tomorrow's visits.
🐕
Bruno
Owner: Ramesh Iyer
+91 98400 12345
Active
History
Vaccinations
Prescriptions
Lab Reports
Visit Timeline
10 Jun 2026 · Dr. Vasantha Nair
Annual Vaccination + Health Check
All vitals normal. Weight stable at 32 kg. Rabies + DHPPiL administered. Next due 10 Jun 2027.
14 Mar 2026 · Dr. Rohan Shenoy
Skin Allergy — Follow-up #2
Improved. Cetirizine 5mg continued for 7 days. Diet switch to hydrolysed protein recommended.
22 Jan 2026 · Dr. Vasantha Nair
Skin Allergy — Initial Consultation
Pruritus, mild erythema on abdomen. Skin scraping sent to lab. Prescribed Apoquel 16mg for 2 weeks.
Upcoming Vaccinations
Rabies Booster
Due: 10 Jun 2027
Scheduled
Kennel Cough
Due: 10 Dec 2026
Reminder Set
Digital Medical Records
Every Pet's History,
Always at Your Fingertips
No more paper folders, handwritten notes, or searching through old records mid-consultation. Pet CRM Pro keeps every patient's complete medical history, vaccination schedule, and prescriptions in one structured, searchable profile.
Complete Patient Profiles
One profile per pet with species, breed, age, weight, owner contact, and full visit history. Accessible instantly from any device.
Visit Timeline with Clinical Notes
Every consultation is logged with date, attending vet, clinical notes, diagnosis, and treatment plan — building a chronological record automatically.
Vaccination Records & Due-Date Alerts
Track all vaccines given, auto-calculate next due dates, and trigger WhatsApp reminders to pet owners when boosters are coming up.
Lab Reports & Prescription History
Attach lab results, upload diagnostic reports, and maintain a complete prescription log linked to each visit — no information gets lost.
Veterinary Billing Software
Invoices, Payments, and
Outstanding Balances — Done
Generate professional invoices, collect payments, track what's outstanding, and keep a complete billing history per patient — without a separate accounting tool. Billing in Pet CRM Pro is built around how veterinary clinics actually charge.
Instant Invoice Generation
Create itemised invoices for consultations, vaccinations, surgery, medicines, and grooming. Add line items from your standard service menu in seconds.
Payment Collection & Receipts
Record payments made in cash, card, or UPI. Auto-generate digital receipts that can be shared with pet owners via WhatsApp.
Outstanding Balance Tracking
See every unpaid invoice at a glance. Filter by patient, date range, or amount — and follow up with a single WhatsApp message directly from the billing view.
Billing Reports & Revenue Insights
Daily, weekly, and monthly revenue summaries help you understand what services drive income and where you can grow.
₹84,200
This Month
↑ 18% vs last
₹6,400
Outstanding
3 invoices
₹18,600
Today
↑ 12 invoices
Pet CRM Pro
INV-2026-1042 · 10 Jun 2026
Paid
Patient: Bruno (Labrador) · Owner: Ramesh Iyer
| Service | Amount |
|---|---|
| Consultation Fee | ₹400 |
| Rabies Vaccination | ₹800 |
| DHPPiL Vaccine | ₹650 |
| Deworming (Tablet) | ₹150 |
Total Paid
₹2,000
💬 Receipt for INV-1042 sent to Ramesh Iyer via WhatsApp
🔔 Alerts
Current Stock
Amoxicillin 250mg Tablets
8
strips left
Rabies Vaccine (Rabisin)
40
doses
Dexamethasone 4mg Inj
22
vials
Cetirizine 5mg Tablets
65
strips
Monthly Usage Rate
Antibiotics74%
Vaccines41%
Veterinary Inventory Management
No More Stockouts.
No More Expired Medicines.
Pet CRM Pro tracks every medicine, vaccine, and supply in your clinic — with automatic low-stock alerts and expiry warnings so you never run out of what you need and never lose money to wasted stock.
Real-Time Stock Tracking
Every medicine dispensed or sold updates stock automatically. See current levels across all medicines and supplies at a glance from your dashboard.
Low Stock & Expiry Alerts
Set your own reorder thresholds. Get instant alerts when stock falls below the limit or when expiry dates are approaching — before it becomes a problem.
Prescription Linked to Inventory
When you write a prescription, the dispensed medicines are automatically deducted from stock — keeping records and inventory always in sync.
Usage Reports & Vendor Records
Analyse monthly medicine usage, identify slow-moving stock, and maintain vendor contact records for faster reordering.
WhatsApp Automation
Communicate With Pet Owners
Without Lifting a Finger
Pet owners expect to hear from their vet on WhatsApp — not email. Pet CRM Pro automates the messages your team currently sends manually: appointment reminders, vaccination alerts, post-visit follow-ups, and more.
Appointment Reminders
Reminders go out automatically 24 hours before each scheduled visit. Confirmation, rescheduling, and cancellation messages all handled without staff involvement.
Vaccination Due Alerts
When a pet's vaccine is coming due, the system sends a personalised reminder to the owner — by name, pet name, and vaccine type — automatically.
Post-Visit Follow-ups
Send follow-up messages after surgeries, treatments, or deworming — checking in on recovery and prompting return visits when needed.
Broadcast Campaigns
Send promotional messages, seasonal health tips, or vaccination camp announcements to your entire client list — or filtered segments — in one send.
Auto · Appointment Reminder
Hi Ramesh! 🐾 This is a reminder that Bruno has an appointment tomorrow, 10 Jun at 9:30 AM with Dr. Vasantha Nair at Chenil Clinic.Reply YES to confirm or call us to reschedule.
Yesterday, 10:00 AM
YES, confirmed! Thank you 🙏
Yesterday, 10:14 AM
Auto · Post-Visit Follow-up
Hi Ramesh! Hope Bruno is doing well after today's vaccination 💉 Any reactions or concerns? We're here if you need us.Next vaccination due: Jun 2027. We'll remind you closer to the date!
Today, 2:00 PM
Auto · Receipt
🧾 Receipt for today's visit — INV-1042 · ₹2,000 · Paid. Thank you!
Today, 2:01 PM
Active Templates
📅 Appt Reminder
💉 Vax Alert
🔄 Follow-up
🧾 Receipt
💸 Dues Reminder
Free Forever · No Credit Card
One Platform. Five Modules.
Zero Cost to Get Started.
Pet CRM Pro by Chenil gives your clinic appointment management, digital records, billing, inventory, and WhatsApp automation — all from one dashboard, completely free at its core.
No credit card required
Free core CRM forever
Cloud-based access
Built for veterinary practices